Knowledge base
Documentation
Everything you need to set up, configure, and get the most out of CycleSave.
-
Cancelling a Subscription
How members cancel recurring payment subscriptions and what happens to their group membership afterwards.
-
Payout Schedule and Group Ledger
How members view their payout position in the schedule and see the group-wide contribution grid at a glance.
-
Making Contributions
Step-by-step guide for members making round contributions from their dashboard using any enabled payment gateway.
-
Browsing and Joining Groups
How members browse open groups in the public directory and complete the checkout flow to join and pay.
-
Member Dashboard
What members see after logging in: overview cards, group memberships, contribution history, and profile management tabs.
-
License Activation
How to activate, deactivate, and manage your CycleSave Pro licence key to unlock additional payment gateways and features.
-
Advanced Settings
Developer and advanced user settings: REST API toggle, webhook notification URL, error logging, and database repair tools.
-
Security Settings
Protect member accounts and payouts: max failed login attempts, email verification, and two-factor authentication for payouts.
-
Integrations Settings
View all available payment integrations and their configuration status, including built-in and Pro gateways.
-
Email Notification Settings
Customise the subject line and body text for all 13 automated email types, using placeholder variables for personalisation.