1. Introduction
This Privacy Policy describes how CycleSave (“we”, “our”, or “us”) collects, uses, and protects your information when you visit our website or purchase and use our WordPress plugin.
CycleSave is a self-hosted WordPress plugin. Any data collected within the plugin is stored on your own website and server, not on our systems.
2. Information We Collect
We collect information in the following ways:
a. Personal Information
When you:
- Purchase a plugin license
- Contact us
- Subscribe to updates
We may collect:
- Name
- Email address
- Billing details
b. Website Usage Data
We may collect:
- IP address
- Browser type
- Pages visited
- Referring URLs
This helps us improve our website and services.
c. Plugin Usage
CycleSave does not collect or transmit user data from your WordPress site to our servers.
All data generated by the plugin (such as group members, contributions, and activity logs) remains on your own website.
3. How We Use Your Information
We use your information to:
- Process purchases and provide licenses
- Deliver plugin updates
- Provide support
- Send important notifications related to your purchase
- Improve our products and website
4. Payments
Payments are processed through Stripe, Paddle, and PayPal.
We do not store sensitive payment information such as credit card details.
5. Data Sharing
We do not sell or rent your personal information.
We may share data with:
- Payment processors
- Email delivery providers
- Hosting infrastructure (if applicable)
6. Cookies
We may use cookies to:
- Improve user experience
- Track website analytics
- Maintain session data
You can disable cookies in your browser settings.
7. Data Retention
We retain personal data only as long as necessary to:
- Fulfill purchases
- Provide support
- Meet legal obligations
8. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate data
- Delete your data
Contact us at:support@cyclesavewp.com
9. Third-Party Services
CycleSave integrates with third-party WordPress plugins and payment providers. These services operate independently and have their own privacy policies.
10. Refund Policy
We offer a 14-day money-back guarantee on all CycleSave purchases.
To qualify:
- You must request a refund within 14 days of purchase
- You must provide proof of purchase
Refunds may be refused if:
- There is evidence of abuse or fraudulent use
- The request falls outside the 14-day window
To request a refund, contact: support@cyclesavewp.com
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
12. Contact Information
If you have any questions, contact:
CycleSave
support@cyclesavewp.com